The Whole Product Approach to Selecting an Enterprise Research System - when considering an Enterprise Research System, it's important to not only consider the functionality of the system but the entire ecosystem that is created by clinical research management software.
Innovation: How will the system evolve to keep pace with my institutions needs?
Release Management: Does the vendor have well-defined plans and a track record of good performance?
Training: Does the provider have proven mechanisms for initial and on-going training?
Adoption: Will the system be used?
Integration: Does the software have the required capabilities, and does the provider offer the needed services to interface with your existing internal systems?