On-Demand Webinar: Best Practices for Participant-Centric Payments in Clinical Trials

Presented by Laura Hilty, Nimblify Inc.

Webinar Details:

This webinar was originally recorded on 11/1/2016.

Time: 48 minutes 

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Over the years, the clinical research industry has shifted from paying stipends and reimbursements to study participants via mailed paper checks, petty cash and prepaid gift cards to more modern, participant-centric options using more efficient automated systems. The move towards automated payment systems helps increase patient satisfaction, with the ability to be compensated immediately after a visit, and clinical staff satisfaction with easy to use processes that streamline workflows to allow staff to spend less time on payments and more time on patient care.

In this webinar you will:

  • Gain an understanding of who your subjects are, what motivates them as well as what their costs can include to participate in a clinical trial
  • Dive into frustrations of study coordinators and financial staff in using current manual, time consuming and outdated payment processes
  • Walk-away with stipend and reimbursement payment best practices and how utilizing these industry best practices can positively impact not only patient satisfaction but site performance as well. You’ll learn how one cancer center conducted an analysis that proved quantifiable results when switching to an automated reimbursement process.

Finally, listen as our expert speaker discusses at a high-level how automated systems can fit into your research organization’s operational processes, enabling you to increase patient satisfaction while improving operational efficiency.

About the Presenters:

Laura Hilty

Webinar Presenter


With a passion for creating more efficient processes throughout clinical research, Laura Hilty spent the last six years at Forte Research Systems implementing systems at large academic medical and cancer centers. During this time, Laura launched products including Allegro®, a CTMS for smaller research sites and Research Resonance® Network, a cross-industry tool which allows sites to track and evaluate their performance. Building upon that experience, Laura is VP of Product Management and Operations for Nimblify, a wholly-owned subsidiary of Forte. Through Nimblify, Laura’s work is focused on leading efforts to create efficiencies for all stakeholders from participants, sites, sponsors and CROs in the clinical research ecosystem.

Ryan Monte

Webinar Host


Ryan is the Product Marketing Manager for Forte Research Inc.’s OnCore® CTMS, an Enterprise Research System developed through collaboration with leading research organizations. OnCore provides proven functionality for supporting efficient processes at AMCs, cancer centers and healthcare systems.